Effective Date: 8/8/2025
Last Updated: 8/8/2025
At Nutravu, we want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.
To be eligible for a return, your item must be:
Unopened and in its original, sealed packaging
Unused and in the same condition you received it
Returned within 30 days of the delivery date
For health and safety reasons, opened or used supplements cannot be returned unless they arrived damaged or defective.
Gift cards
Promotional or clearance items marked “Final Sale”
Email our support team at [Insert Email] with your order number and reason for return.
We will provide return instructions and a return shipping address.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days after we receive the returned item.
Shipping costs are non-refundable.
If your order qualified for free shipping, the actual shipping cost may be deducted from your refund.
If your item arrives damaged, defective, or incorrect:
Contact us within 7 days of delivery.
We will send a replacement or issue a full refund at no additional cost to you.
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [Insert Email].
If you have any questions about our Refund & Return Policy, please contact:
Nutravu
Email: info@nutravu.com
